Terms of Service

Last updated: April 6, 2026  ·  Effective: April 6, 2026

1. The Service

EcomSpy ("Service") is an AI-powered ecommerce toolkit operated by CreatPix Infotech LLP ("Company", "we", "us"). The Service provides 23 AI-generated analysis tools for ecommerce stores, accessible at ecomspy.io.

2. Accounts

• You are responsible for keeping your password secure and for all activity under your account.
• Notify us immediately at [email protected] if you suspect unauthorised access.
• We may suspend or terminate accounts that violate these Terms without prior notice.
• You may not share account credentials or create accounts for others without their knowledge.

3. Acceptable Use

You agree not to:

• Use the Service to generate spam, misleading content, or material that violates any law
• Attempt to scrape, reverse-engineer, or extract the underlying AI prompts or models
• Automate requests beyond normal human usage patterns or circumvent rate limits
• Submit content that infringes intellectual property rights of third parties
• Use the Service to analyse sites you do not own or have authorisation to analyse for commercial purposes
• Resell or white-label outputs from EcomSpy without our written consent
• Attempt to gain unauthorised access to our systems, databases, or other users' accounts

4. AI-Generated Content Disclaimer

AI outputs may occasionally be inaccurate, incomplete, or outdated. The quality of analysis depends on the accuracy of the information you provide and the URL you submit.

5. Intellectual Property

Our IP: EcomSpy, its tools, interface, prompts, and underlying technology are owned by CreatPix Infotech LLP. You may not copy, reproduce, or create derivative works without written permission.

Your content: You retain ownership of any content you submit (URLs, store data). By submitting content, you grant us a limited licence to process it solely for the purpose of providing the Service.

Generated outputs: Subject to these Terms, you own the outputs generated for your account and may use them commercially.

6. Free Service

• No credit card is required to create an account or use any tool.
• We do not charge for access, tool runs, or generated outputs.
• We reserve the right to introduce optional paid features in the future, with clear notice to existing users before any charges apply.

7. Fair Use

Usage is subject to fair-use policies to ensure availability for all users. We reserve the right to apply rate limits at any time. Abuse of the Service (automated scraping, bulk generation, or bot usage) will result in account suspension.

8. Availability & Uptime

We aim for high availability but do not guarantee uninterrupted service. We may perform maintenance, updates, or emergency changes that temporarily make the Service unavailable. We will not be liable for losses caused by downtime.

9. Limitation of Liability

To the maximum extent permitted by applicable law:

• The Service is provided "as is" without warranties of any kind, express or implied.
• We are not liable for any indirect, incidental, special, consequential, or punitive damages.
• Our total liability to you for any claim arising from use of the Service shall not exceed USD $10, given that the Service is provided free of charge.

10. Indemnification

You agree to indemnify and hold harmless CreatPix Infotech LLP and its officers, employees, and partners from any claims, damages, or expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

11. Termination

You may delete your account at any time via your account settings. We may terminate or suspend your account immediately if you breach these Terms. Upon termination, your right to use the Service ends immediately. Provisions that by their nature should survive termination (IP, limitation of liability, indemnification) will survive.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you by email at least 14 days before material changes take effect. Continued use of the Service after changes are effective constitutes acceptance of the new Terms.

13. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of India. Nothing in this clause limits statutory consumer rights you may have under the laws of your country of residence.

14. Contact

Questions about these Terms? Contact us at [email protected].